PureVPN Review (2020) – Cheap, Fast, Simple to Use
In this review we will talk about the VPN-provider PureVPN. PureVPN is one of the most well-known VPN providers which has servers across the world. With this VPN service your internet traffic is encrypted, hidden and anonymized all while you can bypass restrictions. PureVPN is known as a decent service featuring fast servers and offering you the possibility to watch the American Netflix. Also you can bypass restrictions on the internet with PureVPN, like censorship in countries such as China, Turkey or Russia. And it is possible to completely anonymously download films and series via torrents with PureVPN. However, you will note that PureVPN has had problems with logging in the past, which is why we cannot trust their no logging policy completely.
- Simultaneous connections: 5
- Operating systems: Windows, Mac, iOS, Android, Linux
- Protocols: OpenVPN, L2TP/IPsec, SSTP, IKEv2, PPTP
- Logging policy: Network logs
- Servers: 2000+ servers in 140+ countries
- Price: From $1,32 a month
- Money-back guarantee: 31 days
Here are the most important features of PureVPN summed up
- PPTP, L2TP and SSTP connections and 256-bit encryption
- Unlimited broadband and server switches
- 1Gbps connection speed
- No activity-logs, only access to the server is logged for 5 days (not the websites you have visited)
- Up to 5 simultaneous connections on one account
- Indicated when certain data must not run through a VPN connection
- Free software and apps for Windows, Mac, iOS and Android
- Virtual router function: this allows you to turn your computer into a router with VPN with which you connect up to 10 devices.
- Compatible with DD-WRT routers, Smart TV, Chromecast, Amazon Fire TV Stick and Roku.
- 24/7 live chat support with efficient and friendly employers.
- Flexible payment options
- 31-day money-back guarantee policy
PureVPN and Netflix
Netflix has lately been fighting back against VPN- and proxy users. These are mostly users who want to use the american Netflix from outside of the US. This allows users to access a lot more films and series.
Luckily PureVPN has a solution for this problem. Once in a while they create new American IP addresses that they try to keep outside of the Netflix blockades for as long as possible.
If you would like to use these servers we would advise you to contact the PureVPN team; they will advise you which servers provide you the best access to Netflix at any given moment. During our test the assigned server worked very well. During the first minute the quality of the stream was reasonable, but after a minute we could stream the American Netflix in HD without any hiccups or load times. Besides being able to stream the American Netflix, you also have access to international football and other sport matches if you are on holiday abroad.
The PureVPN software looks good and works fine, but is the connection speed any good?
The connection speeds you can achieve with a VPN connection depends on a few factors. The most important factors are; your own connection speed, the type of encryption you’re using, the location of the VPN server and your own location and distance to the server.
The internet connection we have tested is a 150mbit connection. With servers in the Netherlands, the UK and Germany the connection speeds reached up to 100mbit. The same will be true for most countries in Europe. The connection speed to the US were around 70mbit. All in all, we were very happy with the connection speed we had, and we think that it will be sufficient for most uses. In practice we could browse without noticeable slowdowns, watch YouTube, watch Netflix and download.
PureVPN offers a few packages. The rate is dependent on the length of the subscription you sign up for. The longer the subscription period, the less you have to pay per month. PureVPN offers the following rates:
- Unlimited VPN (1 month) $10,95 a month
- Unlimited VPN (1 year) $5,81 a month
- Unlimited VPN (5 years) $1,65 a month
PureVPN offers a 31-day money-back policy on all packages.
PureVPN Security and Privacy
PureVPN has a few strong encryption functions. One of the most important is the support for numerous VPN encryption protocols which includes a few strong ones: OpenVPN, L2TP / IPSec, PPTP, SSTP and IKEv2. We would personally advise OpenVPN with 256-bit AES-encryption and SHA-1 for data-verification seeing this is much more secure than the other options. PureVPN also offers solutions for DNS leaks and IPv6 leaks. This proves that their service provides very good encryption.
When it comes to logging data, we must conclude that PureVPN records certain logs. This includes information such as name, email address, telephone number (only from users from certain countries), and session-logs. Session-logs register the moment a connection was made and the data usage, no activity logs. Especially when you use shared-IP servers it will be very difficult to trace back any activity to you’ve done, although we would prefer they kept no logs at all. Furthermore, there has been a case in the past where PureVPN shared information with the authorities, which indicates that they did keep logs and were willing to share them with the FBI. Eventhough the company says they no longer keep any logs, we cannot erase this from our memory completely.
Furthermore, the PureVPN headquarters is located in Hong Kong. Here there are no laws concerning data retention, so PureVPN is not obliged to log any user data.
PureVPN Server Locations
PureVPN offers servers in lots of countries. In total there are more than 2000 servers in 141 countries available. A small group of countries where PureVPN has servers:
USA, Great Britain, Australia, Brazil, Canada, Chile, China, Costa Rica, Germany, Egypt, France, Hong Kong, Ireland, Indonesia, Italy, Japan, Lithuania, Luxembourg, Malaysia, The Netherlands, New Zealand, Panama, Romania, Russia, Singapore, South Africa, South Korea, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, Poland, Argentina, Belgium, Denmark, Mexico, Norway, Vietnam, Iceland.
PureVPN Customer Service
The customer support of PureVPN has recently been improved significantly. At this moment they also offer 24/7 chat-support besides tickets and email support. We tested this chat-support with a few difficult technical questions, and these were all answered correctly within a few minutes. Considering customer support PureVPN is doing very well.
PureVPN is a decent enough VPN provider. The app is well-designed and it has easy-to-use software with screenshot based “how to” guides. PureVPN offers a wide range of fast servers with stable connections. Their prices are reasonable and they have nice offers every once in a while. The fact that we were able to watch the American Netflix without issue will be a good argument to persuade lots of people to sign up for a PureVPN subscription. Furthermore it is also nice to anonymously download without issue with PureVPN.
Finally, we do have some issues with their log policy. They might have changed their ways, but it is still at the back of our minds that this provider shared user logs with the authorities. Because of these past events we cannot definitively say that PureVPN doesn’t keep logs.