CyberGhost VPN Review (2021) – A Fast and Affordable VPN For Everyday Use
CyberGhost is a well-known VPN provider that’s known for its user-friendliness. CyberGhost was originally founded in Romania in 2011 and quickly made a name for itself as one of the best free VPN providers in the market. Since then, their install base has grown considerably. But is it worth the price? We decided to find out in this CyberGhost review. We tested all the vital aspects like speed, security, reliability, and everything else you need to know.
CyberGhost is owned by Kape Technologies, which also owns Private Internet Access and ZenMate. The company has been an avid supporter of human rights, including privacy, a free society, and uncensored internet. The provider strongly promotes these values in all its activities. But how well does it hold up for everyday usage? Read our CyberGhost VPN review below to find out.
CyberGhost: Review Summary
|User-friendly interface||Tracks which devices are used to monitor its “7 devices” limit|
|Easy to install||Not ideal if you live in a country that heavily censors content|
|Incredibly affordable (as low as $2.25/mo)||No high-grade hashing algorithms like SHA-2 encryption|
|Works with Netflix and other streaming services||Limited payment options (support only for credit cards, PayPal, and BitPay)|
|Ideal for torrent downloads|
|45-day money-back guarantee|
|Expansive server network|
As a VPN with strong encryption, CyberGhost is very user-friendly and fairly fast. It offers relatively cheap subscription packages and a remarkably generous 45-day money-back guarantee for bigger subscriptions.
Installing CyberGhost is easy and you can use it on up to seven devices at the same time. This is ideal when you want to use a VPN to access restricted content on different devices, including your laptop, Smart TV, Android smartphone, iPhone, Chromecast, and tablet.
CyberGhost is very user-friendly and, making it ideal for new VPN users. It’s a great choice if you want to download torrents or unblock streams. The sprawling CyberGhost server network allows you to safely go online with servers located all over the world.
- Torrenting allowed
- Works with Netflix
- Zero logs
- Credit card
Speed – How Fast is CyberGhost?
Speed is essential when you’re looking for a good VPN. You don’t want to have to wait for ages for the newest episode of your favorite series to buffer, nor do you want your internet to slow down to a crawl when you turn on your VPN.
In our CyberGhost review, we tested the VPN service by performing speed tests and using the service for our daily internet activities. These were our conclusions during the speed test in our CyberGhost VPN review:
- The speed tests show that CyberGhost reduces the download and upload speeds, but this is normal with any VPN.
- We could effectively use it to browse, stream videos, play games, and download files.
- We didn’t experience any annoying speed oscillations.
Speed test results for CyberGhost
Below you’ll find the results of the speed tests we did while using different CyberGhost servers during the course of our CyberGhost review. For reference, we first tested the speed of our ‘bare’ Wi-Fi connection without a VPN.
The speeds of your own connection may differ based on your location, internet provider and package, and various other factors. We’ve tested different CyberGhost servers at varying distances to determine average values for download and upload speeds. Lastly, we calculated the drop in download speeds once we connected to a CyberGhost server.
|Connection||Ping||Download speed (MBPS)||Upload speed (MBPS)||% Download speed left|
|CyberGhost server nearby||4||441.67||214.62||88%|
|CyberGhost server far away||78||122.07||17.30||24%|
CyberGhost comes in 3rd place when connected to a local server and 4th for servers located at a distance, compared to other VPNs in our speed test.
After running extensive speed tests during our CyberGhost review, we’ve concluded that there are significant differences between different servers, even within the same country. For instance, we noted that CyberGhost’s designated streaming server in the US (very appropriately called US Netflix) is incredibly fast compared to the other US servers we tested. As such, we greatly recommend experimenting a little bit with different CyberGhost servers, which can be selected manually.
Speeds during daily use
CyberGhost’s servers performed relatively well in our speed tests. To make sure this provider works just as well in practice, we also tested it during our daily use. It manages to maintain perfectly adequate speeds for casual browsing, streaming, downloading, and even playing online games. In other words, CyberGhost is more than suitable for the majority of internet users out there.
During our regular CyberGhost VPN review testing, we just noticed a slight drop in speeds, which is fairly normal for most VPNs and definitely not as noticeable. We could check our email, visit websites, and work on our own website without noticing any increased loading times or lags. When streaming videos on YouTube or Netflix, we didn’t notice any changes in speed either.
We were also able to download files without a noticeable loss of speed. Moreover, torrent speeds were also largely unaffected. It was only during online gaming that we detected a small difference in speeds.
The online game we tested performed perfectly well without a VPN but showed some lag when CyberGhost was turned on. A casual gamer will hardly notice the difference, but regular gamers might find the lag bothersome.
Safety – How Secure is CyberGhost?
Safety is one of the most important features of a VPN. For many, the whole reason for getting a VPN is that they don’t want their personal information leaked online. It’s quite antithetical for VPN services to maintain logs of users’ online activities. There have been cases where certain VPN services aided law enforcement agencies by providing personal information about their users. CyberGhost is a provider that champions online anonymity, free use of the internet, privacy, and security. For this reason, it has taken measures to protect your online personal data.
CyberGhost follows a strict no-logs policy. Every now and then, CyberGhost releases a “transparency report.” This report highlights the number of requests made by the police and various third parties exercising their rights under the DMCA. The report also details CyberGhost’s response to such requests.
The company emphasizes that it does not give any information to third parties. The chart below shows how often CyberGhost received requests for personal user data in the second quarter of 2020 and who made these requests.
This information was revealed in CyberGhost’s transparency report that covers the months of April, May, and June of 2020. The number of police requests has increased by 400% compared to the first quarter of this year. Even so, this doesn’t make a difference for CyberGhost, as it doesn’t keep any logs in the first place.
Below you can find information on the encryption protocols that CyberGhost uses, their logging policy, and other privacy-related measures CyberGhost has taken. However, here are our conclusions about its safety based on our comprehensive CyberGhost VPN review:
- CyberGhost provides above-average safety and privacy for its users.
- CyberGhost does not share or sell any user information to third parties like the DMCA or the police.
- CyberGhost uses strong AES 256-bit encryption.
- You can choose from several trustworthy protocols with CyberGhost.
- CyberGhost keeps some information about your use of its service. This info, according to the provider, solely relates to the frequency with which you use its service.
- CyberGhost does not collect traffic logs, IP logs, or timestamps.
GDPR (General Data Protection Regulation)
CyberGhost is one of the few VPN providers that has successfully implemented the new European privacy standards, as outlined in the GDPR. While many VPN providers have failed to adequately update their privacy policies in order to conform to the 2018 European legislation, CyberGhost sets an example by attaining almost perfect compliance. The company was audited, and the report indicated that:
- What data is being collected
- Who is collecting said data
- That there is a legal mandate for the collection of such data
- How the collected data is being used
- How long the collected data is stored
- What rights do users have
- Where the user could file a potential complaint
CyberGhost uses 256-bit AES encryption (the current standard for premium VPN services). This is generally considered to be the highest standard of encryption. CyberGhost works with several different protocols:
- OpenVPN (TCP and UDP): will offer you top-notch security.
- IKEv2: known for reducing latency as it uses UDP port 500.
- WireGuard: is very secure and has high speeds (but is still very new).
OpenVPN currently is the most secure out of these protocols, although WireGuard might become the primary pick with time. Therefore, we would advise using the OpenVPN protocol as a default.
Logging and privacy
CyberGhost has a strict no-logs policy. This does not mean it doesn’t collect any data, however. It saves some information about your user behavior. CyberGhost explains that this is to improve its services and level of anonymity. For instance, when you log in, CyberGhost records the time and date to track frequency. This information is anonymous and only saved for one day.
It also keeps track of how often you use its service per month. It counts the number of days that a subscriber uses the VPN app every month. It might, for example, record information that someone has used its app for 25 out of 30 days. However, it won’t know who this someone is, so your usage stats cannot be traced back to you. Moreover, this information is wiped every month.
On the subject of keeping these minimal logs, CyberGhost says the following:
“Because we are running a business and need to know if our customers actually use our service. BUT IT’S NONE OF OUR BUSINESS TO KNOW HOW THEY USE IT. Again: We neither log content nor visited websites nor IP addresses nor any communication!”
CyberGhost does not keep traffic logs, IP logs, or timestamps. In general, you could say it has a decent logging policy. Even though it keeps a minimal amount of anonymized information, the policy does not pose a great risk to your privacy, which is something we liked during our CyberGhost review.
CyberGhost also offers a kill switch. If you lose your connection with the VPN server, the kill switch will make sure that your connection is terminated immediately. Normally, you would automatically connect to the internet again, which would leave your data exposed. The kill switch makes sure you won’t expose sensitive information when you happen to lose your connection to CyberGhost’s servers.
What information does CyberGhost need?
To create an account with CyberGhost, you need an account name and password. If you want to make sure that this information can’t be traced back to you, you can make it completely random.
Your password is encrypted and isn’t visible to CyberGhost. CyberGhost assigns a serial number to your account so it can keep track of your user privileges. It states that none of this information can be traced back to you, except when you choose to use your full name as an account name.
The amount of personal data exposed also depends partly on the method of payment you choose. With CyberGhost, the payment is made through a third party: cleverbridge. As a result, CyberGhost has no access to your payment information. cleverbridge is a company with a good reputation concerning privacy.
Usability – How User-friendly is CyberGhost?
CyberGhost excels at user-friendliness, something that we really liked during this CyberGhost VPN review. It was one of the first premium VPN providers to adopt an interface with a completely new look for desktop users (which was introduced with CyberGhost 7).
The VPN client is fairly simple to use, with an oversized button to establish a connection as soon as you open it. The CyberGhost app on mobile is also intuitive and has a modern UI. These were our general conclusions about usability based on our CyberGhost review:
- It is a user-friendly VPN with a pleasing and clear interface.
- Both the mobile and desktop apps are easy to use.
- Creating an account and installing the applications is straightforward.
- CyberGhost offers multiple payment options.
- CyberGhost has a 45-day money-back guarantee for longer subscriptions.
- The customer support team at CyberGhost is helpful and easy to reach via live chat.
Now, our CyberGhost review will focus on the installation process, pricing, and support options.
Installing CyberGhost is a piece of cake. You can download an installation package for most operating systems and devices. Simply purchase a subscription on the CyberGhost website and click on your device to install the correct program. You can install CyberGhost VPN by following these steps:
- Select a CyberGhost subscription that fits your needs on the CyberGhost website.
- Go through the payment procedure by filling out the necessary information.
- Download CyberGhost VPN.
- Log in with your account information.
- Change the settings according to your personal preference and choose a location.
- Turn on CyberGhost VPN. You are now protected online!
This is the standard way of installing CyberGhost on most devices. Specifically, you’ll have to install CyberGhost on your laptop or PC like so:
If you’d like to use the VPN on your smartphone or tablet, you’ll need to download the software from the App Store or the Play Store. The rest of the process is relatively the same:
CyberGhost VPN appearance and ease of use
CyberGhost has a very basic and easy-to-understand UI. Even if you’ve never used a VPN before, CyberGhost will comfortably guide you through all its options and features. The interface is well-designed and looks professional. It’s clear that CyberGhost VPN has put a lot of time and energy to make its app as simple as possible.
Below is a screenshot of the CyberGhost app on macOS:
You can use the drop-down menu to select a server and click the I/O button to connect. Or, you can click the arrow on the left side to expand the app into its full interface shown below.
It’s quite simple, and you can navigate to the various options on the left side to further explore the app. We loved this during our CyberGhost review.
CyberGhost VPN pricing and methods of payment
CyberGhost offers several subscription plans and is very competitively priced. The monthly fee is considerably lower when you subscribe to this provider for a longer period of time. The best option is the two-year plan for just $2.25 a month, which also offers two months free!
Alternatively, you can go for a monthly subscription ($12.99/mo), or choose a six-month subscription ($6.39/mo). Please note that CyberGhost prices are subject to change and may vary depending on your location.
The great thing is that all paid subscriptions give you the same service without any data limits or speed restrictions. The difference in prices is only down to the length of the chosen subscription.
CyberGhost’s monthly subscription has a 14-day money-back guarantee. Longer subscriptions offer a guarantee of 45 days. The guarantee and related refunds are handled by the same company it outsources any payments to, namely Cleverbridge. However, you can also contact CyberGhost directly to settle this. The 45-day guarantee means you can get a CyberGhost free trial before fully committing to a (long-term) subscription.
You can choose between the following payment options:
- Credit card (VISA, MasterCard, American Express, and other options depending on the country you live in)
- Other options that are unique to specific countries
CyberGhost has a dedicated knowledge base and FAQ section. Most of the time, you’ll be able to find an answer to your query there. It also offers a live chat service. You can contact the CyberGhost support team via the 24/7 live chat. When you open the chat window, you’re asked to fill out your name and email so that the customer support team can send a transcript of the conversation to your email. We tested the live chat service by asking some questions. They responded quickly and politely and were able to answer our questions in a timely fashion.
CyberGhost offers customer support in English, German, and French.
CyberGhost’s Server Network
CyberGhost has an extensive server network (6800+). The majority of their servers are located in countries with a larger user base. In this section of our CyberGhost review, we’ll tell you everything you need to know about their server network. First, here are our main takeaways:
- CyberGhost has an excellent server network with over 6800 servers in 90 countries.
- CyberGhost offers several types of servers, some of which are specially tailored to streaming, offering greater bandwidth.
- You can get a dedicated IP address at CyberGhost by using a special “token,” making sure CyberGhost doesn’t know which dedicated IP address belongs to which user.
Number of servers and locations
At this moment, CyberGhost has over 6800 servers in 90 countries. It has at least four servers (but often many more) in every country. In France, it has over 600 servers, more than 500 in the UK, over 1000 in Germany, and the U.S. counts over 1100 servers. Especially in countries with a lot of servers, it won’t be hard to find a fast server to bypass geographical restrictions.
Apart from regular VPN servers, CyberGhost VPN also offers dedicated servers for streaming services (including BBC iPlayer and Netflix) and dedicated servers for downloading torrents. In the sidebar, you can find and select optimized servers for streaming.
CyberGhost currently has over 6800 servers in the following 90 countries:
- Americas: Argentina, Bahamas, Brazil, Canada, Chile, Colombia, Costa Rica, Mexico, Panama, the United States, and Venezuela.
- Europe: Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, The Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, and the United Kingdom.
- Asia and Pacific region: Australia, Bangladesh, Cambodia, China, Hong Kong, India, Indonesia, Japan, Kazakhstan, Macau SAR of China, Malaysia, Mongolia, New Zealand, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, and Vietnam.
- The Middle East and Africa: Algeria, Egypt, Iran, Israel, Kenya, Morocco, Nigeria, Qatar, Saudi Arabia, South Africa, and the United Arab Emirates.
Dedicated IP address
CyberGhost offers a dedicated IP address, but this will cost you a few extra dollars a month (from $5 to $3.75), depending on the length of your subscription.
You can retrieve your dedicated IP by means of a special token. This should ensure that CyberGhost itself has no idea what your dedicated IP address is, which is a good system for VPN providers who offer this feature.
However, one big problem with a dedicated IP is that you always connect using the same IP address. This makes it easier to trace your online activities back to you by the sites that you visit.
CyberGhost’s token system is, therefore, a step in the right direction, but it is advisable to use such a dedicated IP sparingly. During our CyberGhost review, we found that you can set up your dedicated IP and retrieve your token by going to the “Dedicated IP” section in the CyberGhost app on your device.
CyberGhost VPN’s Options
CyberGhost gives you everything you’d expect from a VPN, such as anonymous browsing and online security. We tested it out during the course of our CyberGhost review and found that it performs fairly well in almost every category. Cyberghost VPN’s main features include:
- Unblocking Netflix
- Unblocking other streaming services
- Anonymous torrenting
CyberGhost VPN for Netflix
CyberGhost has servers that can unblock Netflix content available in many different countries. This includes the US, UK, Germany, France, Japan, etc.
To watch Netflix with CyberGhost, make sure you have a Netflix account. Then follow the steps below:
- Sign up with CyberGhost and download the VPN app on your system.
- Open CyberGhost VPN and click on “Streaming Servers.” This will show you a list of all the servers in countries where CyberGhost supports streaming services. So, for instance, if you want to watch American Netflix, connect to the United States server.
- Now, log in to your Netflix account as usual, and you should be able to watch movies and shows. In case you face some issues, try switching to a different server.
Other streaming services
As shown in the screenshot above, CyberGhost has servers optimized for specific regional streaming services such as Hulu in the US or Disney+ Hotstar in India. Therefore, you can connect to these servers and unlock content on multiple streaming services. It worked pretty well for us, and the servers offered decent speeds.
Does CyberGhost work with torrenting?
CyberGhost boasts hundreds of servers optimized for torrents. There are no bandwidth limits or data caps, so you can seed or download as many files as you like. Moreover, it also offers DNS leak protection. The speeds are decent, and your digital life will be shielded from the prying eyes of governments, network administrators, or internet service providers.
To download torrents with Cyberghost, click on “For Downloading” in the main app window. Then choose a server from the list.
CyberGhost Security Suite for Windows
When getting your CyberGhost subscription, it’s now also possible to add the Security Suite package. This is an add-on for Windows that helps you ensure your digital freedom and online privacy. The package includes three different components:
- Antivirus software: CyberGhost has partnered with Intego to protect your computer from malware, spyware, adware, ransomware, and other threats.
- Privacy Guard: This utility helps you maintain control over your privacy on your operating system (Windows). It allows you to decide exactly which information you (don’t) wish to share with apps in the Microsoft Store, Edge, Windows Defender, and Windows as an OS.
- Security Updater: CyberGhost’s Security Updater helps you get an overview of your software, so you can easily see which programs are up-to-date and which aren’t. This means you can quickly update the right programs and minimize security risks.
With the CyberGhost Security Suite, you get a complete all-in-one solution for your internet-connected device. This package works on Windows 7, 8.1, and 10 and costs an additional $1.39 per month.
Conclusion – Our CyberGhost Review
This is an excellent, user-friendly VPN provider for the average user, based on our CyberGhost review. The user interface is simple and every option is easily accessible. It strikes the right balance between safety, affordability, and user-friendliness. Its protection is more than enough and very trustworthy for everyday usage. CyberGhost also has a good number of servers across the world and is easy to use with various streaming services. All in all, it offers plenty of value at a reasonable price.
CyberGhost VPN Compared
CyberGhost is a top-rated VPN that has a huge variety of features. In order to determine which VPN is the best for you, it’s a good idea to see how a VPN compares to its competitors. Have a look at the articles below to see how our CyberGhost review compares to other popular VPN services:
Want a quick answer to your question about CyberGhost? Maybe you’ll see your question below in our FAQ! Click on a question to see the answer.
Yes, CyberGhost is a secure VPN provider with strong encryption protocols including OpenVPN and WireGuard. It doesn’t keep any logs, as it has a strict no-logging policy and a clear disclaimer.
Yes, CyberGhost works with (the American) Netflix. Thanks to the large range of servers you can always access Netflix. CyberGhost ensures that they always have a server available to make sure their users can watch the American version of Netflix.
Yes, CyberGhost has special P2P (torrent) servers that allow you to (anonymously and securely) download torrents via torrent networks. This doesn’t mean that illegal downloading suddenly becomes legal with a VPN. Always make sure that the torrents you download are legal.
No, CyberGhost is not free (it used to be). However, CyberGhost does have a 45-day money back guarantee on longer subscriptions and a 14-day money back guarantee on their 1-month subscription.
CyberGhost has several subscription options:
- 1 month: $12.99 a month
- 6 months: $6,39 a month
- 2 years + 2 months: $2,25 a month
As long as you have a subscription to the streaming service of your choice such as Netflix, Hulu, etc., you can use CyberGhost to stream movies and shows. It offers dedicated streaming servers for good speeds.
No, CyberGhost has a no-logs policy and does not track your IP address. It helps you access the internet completely anonymously.
Yes, CyberGhost has a kill switch that will protect you from IP leakage if you happen to disconnect from a secure server.
Yes, of course it can! CyberGhost is efficient at unblocking many streaming services in different regions such as Netflix, Hulu, Disney+ Hotstar, and more.
Yes, we tested this during our CyberGhost review and experienced decent speeds. There was no delay or buffering when streaming videos on YouTube, Netflix, etc.
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