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NordVPN vs CyberGhost: Which VPN is Better for You?

Last edited: November 13, 2020
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Summary: NordVPN or CyberGhost, Which VPN is Better?

To help you choose between NordVPN and CyberGhost, we have compared the two providers using various categories. The categories we used to assess NordVPN and CyberGhost are speed, security, privacy, price, ease of use, and customer service. Below we provide the winner of each category:

  • Security: NordVPN
  • Speed: A Tie
  • Privacy: NordVPN
  • Price: CyberGhost
  • Ease of use: NordVPN
  • Customer Service: NordVPN

As you can see, NordVPN is better in most categories. It shouldn’t come as no surprise then that NordVPN is the clear winner.

Below you will find an explanation of the above results, including a handy table with the features provided by the two providers listed side by side.

NordVPN and CyberGhost are both very popular VPN providers. As they both have come out well in our past reviews, we thought it a good idea to assess these two providers more closely.

We start the comparison by assessing the functionality, features, and additional options provided by NordVPN and CyberGhost. Before drawing a conclusion, we then assess the VPNs in terms of speed, security, privacy, price, ease of use, and customer service.

NordVPN or CyberGhost: Functionalities, Features, and Extra Options

Before we delve deeper into the VPNs’ specific features, the table below provides an overview of the features offered by both providers.

Feature NordVPN CyberGhost
Servers 5,500+ servers in 59 countries 6,800+ servers in 90 countries
Torrents/P2P support
Netflix
Simultaneous connections 6 7
Operating systems Windows, Mac, iOS, Android, Linux Windows, Mac, iOS, Android, Linux
Protocols OpenVPN, IKEv2/IPsec, NordLynx (WireGuard) OpenVPN, IKEv2/IPsec
Price From $3.71 per month From $2.25 per month
Logpolicy No logs No logs
Money-back-guarantee 30 days 45 days
DNS Leak Test
Tor over VPN
Obfuscated servers
Double VPN
Dedicated IP
Kill Switch
Split tunneling
Adblocker
Diskless servers
Malicious website blocker
Custom DNS option
Online tracker blocker
Automated HTTPS redirect
Data compression option
Link to website Go to NordVPN Go to CyberGhost

Below you will find a brief explanation of all the above-mentioned features:

  • Servers: the more VPN servers the provider has available, the more unblocking options you have. More VPN servers also ensures higher speeds because the number of VPN users can be distributed amongst more servers.
  • Torrents/P2P support: Specifies whether each VPN provider allows P2P traffic on their servers, for example for downloading torrents.
  • Netflix/Streaming: Indicates whether the particular VPN works with Netflix and other well-known streaming services. For example, to gain access to American Netflix.
  • Simultaneous connections: Specifies how many devices you can connect to the particular VPN concurrently.
  • Operating system: Indicates with which operating system(s) the specific VPN is compatible.
  • Protocols: Shows which VPN encryption protocols are supported by each VPN. You can find out more about encryption protocols here.
  • Price: Provides the starting price per month for each provider’s cheapest VPN subscription
  • Log policy: Logs are files containing user information. If a VPN provider does not keep logs, that means it is likely to have good privacy and security.
  • Money-back guarantee: States the period within which you can request a refund of the subscription costs from the particular VPN provider. Note: for shorter subscriptions, shorter warranty periods may apply.
  • DNS Leak test: A DNS leak is when your IP address leaks. A VPN that includes the DNS leak test feature can see if your IP address is being leaked.
  • Tor over VPN: Specifies whether each VPN provider has special servers available that are suitable for use with Tor browsers.
  • Obfuscated servers: These servers make VPN traffic look like normal traffic, thus making it easier for users in China, for example, to access blocked websites.
  • Double VPN: with Double VPN you connect to the internet via two VPN servers at once instead of just one. The advantage of this is that it makes you even more anonymous. For example, the ISP will only see that you are connecting to the first VPN server, not the second. This ensures an even higher degree of privacy.
  • Dedicated IP: Specifies whether the particular VPN offers dedicated IP addresses. You can find out more about dedicated IP addresses here.
  • Kill switch: a kill switch is an extra security option that turns off your internet if your connection to the VPN is lost. You can read more about kill switches here.
  • Split tunneling: split tunneling is an extra option where you can set which devices or which applications connect via a VPN and which do not.
  • Adblocker: Allows you to determine whether a VPN has a built-in adblocker.
  • Diskless servers: diskless servers are servers that only serve as a conduit. As there is no information stored on such servers, they are good for security and privacy purposes.
  • Malicious website blocker: Allows you to determine whether the VPN has an extra feature that blocks dangerous websites.
  • Custom DNS option: Indicates whether the VPN provider allows you to set your own DNS records.
  • Online tracker blocker: Allows you to determine whether the particular VPN has an extra built-in function that blocks online trackers.
  • Automated HTTPS redirect: this feature automatically connects you to the HTTPS version of a website instead of the HTTP version. You can read about the difference between HTTPS and HTTP here.
  • Data compression option: This is an option that compresses large data files to provide you with a faster browsing experience.

NordVPN or CyberGhost: Which VPN is More Secure?

NordVPN and CyberGhost both offer the same protocols, i.e. OpenVPN and IKEv2/IPsec. NordVPN also offers the WireGuard protocol (called NordLynx). Consequently, in terms of encryption protocols, there is almost no difference between NordVPN and CyberGhost. Therefore, to determine which of these two providers is more secure, we have looked at the main differences.

  • Special purpose servers: NordVPN has many more specialized servers than CyberGhost. NordVPN has obfuscated servers to bypass censorship, Double VPN servers to run internet traffic through two VPN servers at once, and Tor over VPN servers required expressly for use with Tor browsers. Both NordVPN and CyberGhost have streaming and P2P servers, but it is clear that NordVPN has more servers on top of these two server types for specialized security purposes.
  • Diskless servers: NordVPN uses diskless servers, CyberGhost does not. A diskless server is a server on which nothing can be stored. Consequently, even if the server were to be hacked, there would be no data on it to read. Thus, this is a plus for NordVPN.
  • Blocking of online trackers: Both CyberGhost and NordVPN can block online advertisements and dangerous websites. However, CyberGhost also has an automatic HTTPS redirect function and a “tracker blocker” to block online trackers. This is a plus for CyberGhost, but only a minor one. These are nice extra tools, but they can be solved just as easily with free browser addons. Furthermore, often the free browser addons are better than the tools provided with VPNs.

Most secure VPN: NordVPN

VPN Provider vs Provider Winner Security Banner NordVPN


NordVPN vs CyberGhost: Which VPN is Faster?

To compare the speed of these two VPNs, we conducted speed tests for them both. However, first, we tested our own internet connection without a VPN to set the speed baseline. The results are provided in the following screenshot.

Speedtest no VPN
We then tested international and local servers belonging to both NordVPN and CyberGhost. The results are provided in the table below, with the best scores entered in bold.

Speed metric NordVPN CyberGhost
Download speed local server (in Mbps) 257.20 441.67
Upload speed local server (in Mbps) 388.64 214.62
Ping local server 9 4
Download speed international server (in Mbps) 146.64 122.07
Upload speed international server (in Mbps) 27.24 17.30
Ping international server 78 78

During daily use, we did not notice any loss of speed with either NordVPN or CyberGhost. Nevertheless, we can see a clear difference in the speed measurements. When it comes to local servers, CyberGhost scores better than NordVPN in terms of download and ping speeds. However, NordVPN scores better than CyberGhost in these areas in terms of international servers. In addition, NordVPN also seems to get much higher local upload speeds.

CyberGhost seems to be better when you’re using a local server for downloading, NordVPN seems to be better in every other situation. However, because the download speed is so important, we would chalk this up as a tie.

Speed winner: A Tie

VPN Provider vs Provider Speed Banner Tie


NordVPN or CyberGhost: Which VPN Handles Data Better?

In addition to security, it is also very important to pay attention to privacy. For many people, this is an important aspect when it comes to choosing a VPN. If your VPN is “safe”, but your personal data ends up in the hands of the wrong people, then the VPN is of no use to you. More details with regards to NordVPN’s and CyberGhost’s privacy are provided below.

NordVPN’s privacy details

  • As NordVPN is legally located in Panama, it does not have to comply with other governments’ requests to release data.
  • In 2018, a NordVPN server located in Finland was hacked. However, no data was leaked simply because the server contained no data. NordVPN subsequently terminated the contract with the server farm that held the hacked server.
  • You can pay with Bitcoin to create a NordVPN account.
  • NordVPN has undergone an independent audit which showed that they do not keep any logs.
  • NordVPN’s diskless RAM servers ensure that NordVPN cannot store any data.

CyberGhost’s privacy details

  • As CyberGhost is legally located in Romania, it does not have to store data and therefore data is not released to others.
  • You can pay with Bitcoin to create a CyberGhost account.
  • CyberGhost regularly publishes a “transparency report” that states how often they receive requests to release data. To date, CyberGhost has never complied with such requests.
  • CyberGhost’s accounts page provides information as to which devices you have installed its VPN on. This feature does not seem to be a good idea when it comes to privacy.

It has been more difficult to establish a clear winner in this privacy category. NordVPN has better privacy infrastructure in place, however, it has been hacked once. CyberGhost does not use diskless RAM servers and yet it has never been hacked. However, if we disregard the past and merely look at the providers’ current level of privacy, NordVPN comes out as the better option purely because it uses diskless servers on which no data can be stored.

Privacy winner: NordVPN

VPN Provider vs Provider Winner Privacy Banner NordVPN


NordVPN or CyberGhost: Which is Cheaper?

As the table below shows, CyberGhost has a slightly cheaper offer than NordVPN for its longer-term subscription plan. Over the last few years, we have noticed, while reviewing VPNs, that these two providers vary little in price. Both providers’ prices are usually around the $2.00 to $3.00 per month mark.

What does differ considerably is the subscription price for a single monthly subscription, with NordVPN’s price being lower than CyberGhost’s. Below you will find a complete overview of NordVPN’s and CyberGhost’s monthly costs.

Subscription NordVPN CyberGhost
1 month $11.95 $12.99
1-year plan $4.92 $3.99
2-year plan $3.71 $3.49
3.25-year plan (39 months) $2.25

Please note: With long-term subscriptions, you usually pay once for the entire subscription period. Therefore, you would be billed per subscription period and not per month.

The winner on price: CyberGhost

VPN Provider vs Provider Winner Price Banner CyberGhost


Ease of Use: Installation and Appearance

If we look at the best VPN providers, there is little difference between them with regards to ease of use. All good VPNs are very user-friendly. Therefore, it is more a matter of user preference than one being better than the other. Nevertheless, we looked at ease of use and tried to find clear distinctions between NordVPN and CyberGhost.

Differences in appearance between NordVPN and CyberGhost

NordVPN provides a more visual representation of its global servers. It provides a world map from which you can select the country you wish to connect to. This is very intuitive and is a nice addition to the traditional list view.

CyberGhost opts for the standard list view. Furthermore, CyberGhost has a start screen with a clear “Turn on VPN” button. NordVPN immediately shows a map and has a “Quick Connect” button. With NordVPN, you can also choose to show the servers in a list, with CyberGhost, you can’t choose to show a map.

Another difference is that by default CyberGhost remains glued to the taskbar, unless you open more settings or servers, whereas NordVPN is not tied to the taskbar. We prefer NordVPN’s option. Also, you can ‘pause’ the VPN for a couple of minutes when using NordVPN, an option not provided by CyberGhost.

Screenshots of NordVPN’s and CyberGhost’s software are provided below.

Screenshots NordVPN and CyberGhost Software

Regarding the desktop and smartphone applications, we found that there is little difference between NordVPN and CyberGhost. NordVPN does seem to be a little easier to use than CyberGhost though.

Installation process

NordVPN’s and CyberGhost’s installation processes are almost identical. You log in to the VPN provider’s website, navigate to the tab where you can download the VPN, and choose the operating system you want to install the VPN on. An executable (.exe) file is then downloaded to your desktop. You open the file and go through the steps on screen to install the VPN. All you need to do afterwards is to open the software and log in. You do this by using the same login details you used to login to their website.

On smartphones you can download the VPN app from the provider’s website, or you can install it from the App Store or Google Play. When downloading from the App Store or Google Play, make sure you download the correct VPN.

Ease of Use Winner: NordVPN

VPN Provider vs Provider Winner Ease of Use Banner NordVPN


Customer Service: How Well are Users Supported?

In addition to ease of use, customer service is also a very important factor. A good or bad experience with customer service can make or break the service. Below we share our experiences with NordVPN’s and CyberGhost’s customer service.

  • NordVPN and CyberGhost both have a customer service system that can be reached via live chat. In both instances, the live chat connects you with a real person.
  • We were provided with an appropriate answer at both NordVPN and CyberGhost.
  • With both providers, you can only speak to customer service in English.
  • NordVPN and CyberGhost both have a support database with answers to frequently asked questions.
  • While reviewing and comparing the providers’ websites, we came across outdated information on the CyberGhost support website.

Customer service winner: NordVPN

VPN Provider vs Provider Winner Customer Service Banner NordVPN


Conclusion: NordVPN or CyberGhost, which VPN is better?

NordVPN and CyberGhost are both very good VPN services, but there are some differences between the two that could be of importance to users. The list below provides a short summary as to which provider we consider best for each category tested:

  • Security: NordVPN
  • Speed: A Tie
  • Privacy: NordVPN
  • Price: CyberGhost
  • Ease of use: NordVPN
  • Customer Service: NordVPN

Although these two VPN providers are not very different from one another, we would say that NordVPN scores better in the most important categories. Furthermore, the differences where NordVPN loses out to CyberGhost are very small. Consequently, we recommend NordVPN, but CyberGhost is of course still a very good VPN.

NordVPN
Deal:
Only $3.71 a month for a 2-year subscription
9.3
  • Excellent protection and a large network of servers
  • Nice and pleasing application
  • No logs
Visit NordVPN
CyberGhost
Deal:
Try CyberGhost for $2.25 per month!
8.8
  • Very user-friendly
  • High quality for a low price
  • Torrents and Netflix possible
Visit CyberGhost

Also, check out the other VPN vs VPN articles to find out which VPN is the best choice.

IT communication specialist
Sandra has many years of experience in the IT and tech sector as a communication specialist. She's also been co-director of a company specializing in IT, editorial services and communications project management. For VPNoverview.com she follows relevant cybercrime and online privacy developments.

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